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Aviation

An Organizational Safety Effectiveness Survey (OSES) was developed and applied in military and civilian aviation organizations. OSE’s is an instrument that assesses the reliability, safety and effectiveness of flight and maintenance operations.

Aerospace

An Organizational Safety Effectiveness Survey (OSES) was developed and applied in Aerospace Operations including Missile, Aerospace and Flight Research Centers based upon successful application of OSES in aviation.

Oil & Natural Gas

HFA has performed Safety Culture assessments fro the off- shore oil transport and Electric Power industries. The Electric Power version of OSES is applicable to any conventional power generation and distribution utility.

Nuclear & Chemical

Human Factors Associates, Inc. has developed an Organizational Safety Effectiveness Survey (OSES) in conjunction with a National Laboratory. This OSES is applicable to civilian nuclear facilities and the chemical industries.

Medicine

An Organizational Safety Effectiveness Survey (OSES) was developed and applied in hospitals, clinics, and emergency medical services, based on collaborative work accomplished with the Stanford University’s study of US private and VA hospitals.

Financial Services

Human Factors Associates, Inc. worked with professional financial risk management experts to develop the framework for a High Reliability Organizational Effectiveness Survey (HROES® ) for application in the financial industry. This version assesses “risk culture” in the financial sector.


PRODUCTS

HFA's Products
The Organizational Safety Effectiveness Survey (OSES) is a copyrighted survey developed by HFA which provides a means for an organization’s workers and managers to communicate safety concerns, to judge the effectiveness of ongoing safety programs, and to rate several important areas of safety and organizational performance.

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SERVICES

HFA's Services
The services provided to HFA clients are based on the application of the OSES and HROES® survey instruments. Our surveys are the foundation for diagnostic assessment of a client organization’s status regarding high-reliability performance. Intervention strategies are developed from these survey findings.

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CUSTOMERS

HFA's Customers

HFA’s customers have one thing in common - they are all committed to improving or maintaining their status as High Reliability Organization (HRO) who experience relatively low numbers of accidents and incidents, even though operating in hazardous or risky environments.

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    Helping people and organizations achieve High Reliability

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